Privacy and cookie policy

1. Data controller

The controller of personal data collected through leoklima.pl is LexLeo Przemysław Centkowski (LeoKlima), ul. Jana Kasprowicza 78, 01-949 Warszawa, NIP 1181706045, e-mail biuro@leoklima.pl, tel. +48 502 010 010. Write to biuro@leoklima.pl about anything concerning your data.

2. Contact form and quotes

When you send the form we process what you enter: your name, phone number, optionally e-mail, the installation or service location and a description of your needs (service type, number of units, floor area, message).

We use it to call you back, prepare a quote and schedule the work — at your request before a contract (Art. 6(1)(b) GDPR) and, once there is one, to perform it. Providing data is voluntary, but without a phone number we cannot call you back.

The request is e-mailed to the company mailbox hosted on a server in Poland. We keep it for up to 12 months after the last contact; if we sign a contract, for its duration and the limitation period for claims and accounting records.

3. Spam protection

The form is protected by Cloudflare Turnstile (Cloudflare, Inc.), which checks your IP address and browser characteristics to tell people from bots. The legal basis is our legitimate interest in preventing spam and abuse (Art. 6(1)(f) GDPR).

4. Cookies

Strictly necessary (no consent needed): consent_v2 — remembers your cookie choice (12 months); NEXT_LOCALE — your language (12 months); theme — light or dark theme (12 months, only if you change it).

Analytics (only after you click “Accept”): Google Analytics 4 — _ga and _ga_* (up to 2 years) — counts visits, traffic sources, phone clicks and sent forms; Microsoft Clarity — _clck (12 months) and _clsk (1 day) — anonymously records mouse movement, clicks and scrolling to show us what is unclear. Anything typed into form fields is masked in recordings.

Until you consent, Google Analytics runs in Consent Mode: it stores no cookies and sends only anonymous, identifier-free signals, and Clarity does not load at all. Analytics processing is based on your consent (Art. 6(1)(a) GDPR).

5. Changing or withdrawing consent

You can change or withdraw your consent at any time with the “Cookie settings” button in the page footer. When you withdraw it we delete the Google Analytics and Clarity cookies from your browser. Withdrawal does not affect processing carried out before it. You can also delete or block cookies in your browser settings.

6. Recipients and transfers outside the EEA

Your data may be received by our service providers: Google Ireland Ltd. (Google Analytics), Microsoft Ireland Operations Ltd. (Clarity), Cloudflare, Inc. (Turnstile), and our accounting office if we sign a contract. Google, Microsoft and Cloudflare may process data in the USA under the European Commission's EU–US Data Privacy Framework decision or standard contractual clauses.

We do not sell data or make automated decisions based on it.

7. Your rights

You have the right to access, rectify and erase your data, to restrict its processing, to data portability, and to object to processing based on legitimate interest. Write to biuro@leoklima.pl.

You may also lodge a complaint with the Polish supervisory authority, the President of the Personal Data Protection Office (UODO, ul. Stawki 2, 00-193 Warsaw).